Hold the phone! Introducing Music 311 featuring local Mississauga artists – City of Mississauga

Get ready to hear some awesome new songs in your head as Mississauga presents Music 311.

City 3-1-1 customer service agents strive to answer calls as quickly as possible. However, during peak hours, customers may be required to wait for the next available agent. Beginning today, callers to the Mississauga Citizens 3-1-1 Call Center will enjoy an enhanced customer experience with the ability to listen to a selection of music from local Mississauga artists.

“We have an incredible music industry in Mississauga and I am happy to provide another opportunity to showcase our emerging musical talents,” said Mayor Bonnie Crombie. “Music 311 gives callers the opportunity to experience music from local artists and gives our talented musical artists the opportunity to share great tunes with new audiences. This is just another example of how we are working to build an arts-friendly city – by raising the profile of local musicians and highlighting the value the arts community brings to Mississauga.

“We had an incredibly positive response from our local music industry when we offered them the opportunity to showcase their talent on the City’s 3-1-1 hotlines,” said Paul Damaso, Director , Arts and Culture. “Music is such an important part of our creative scene in Mississauga. I think residents will be delighted to hear the incredible talent of our 16 featured artists, who exemplify the talent emerging from our city.

“We are delighted to be able to provide this enhanced experience to our 311 callers,” said Maurice Swaby, Director, Business Services. “We are committed to providing excellent and prompt service and Music 311 is a welcome addition as we answer high volumes of calls during peak hours. “

Music 311 is a partnership between the Culture Division, 311 and Information Technologies.

For more information and to find out more about the selected artists, visit mississauga.ca/311.

About 311

Residents can dial 311 (905-615-4311 outside of city limits) to speak to the city’s customer service team Monday through Friday, 7 a.m. to 7 p.m. . They also offer telephone interpretation in over 240 languages ​​and dialects.

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Cmagic5 is one of the local artists featured on the 311 City of Mississauga lines

Tune in to Dancing On My Heart “from Cmagic5: https://www.youtube.com/watch?v=BmXs840Dcfo

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